Credits and Billing
Account & Billing# Credits and Billing
Everything you need to know about credits, billing, and payments.
## How Credits Work
- Each background removal costs 1 credit
- Free plan: 10 credits/month
- Pro plan: 100 credits/month
- Business plan: 500 credits/month (shared with team)
- Enterprise: Unlimited
## Purchasing Credit Packs
Need more credits without upgrading your plan?
1. Go to Dashboard > Credits
2. Click Buy Credits
3. Select a credit pack:
- 50 credits
- 200 credits
- 500 credits
4. Complete payment — credits are added instantly
> Credit packs are valid for 12 months from the date of purchase.
## Billing Cycle
- Monthly plans: Billed on the same date each month
- Yearly plans: Billed annually with a discount (~2 months free)
## Invoices and Receipts
1. Go to Dashboard > Billing
2. View your payment history
3. Click Download Invoice for any transaction
## Refund Policy
- Credits used are non-refundable
- Subscription fees are refundable within 7 days of payment if no credits have been used
- Credit pack purchases are non-refundable once credits have been consumed
- To request a refund, contact support with your order number
## Upgrading Your Plan
When upgrading, the price difference is prorated based on the remaining days in your billing cycle. Credits from the new plan are added immediately.
## Downgrading Your Plan
When downgrading:
- The change takes effect at the end of the current billing cycle
- You keep your current plan's credits until then
- Any credit pack purchases remain unaffected